CANCELLATION & EXCHANGE POLICY

Shanzandnikz follows a friendly policy to ensure your purchases are free of stress. We offer a “100% Buyer Protection Program” for our valued customers. We are always with you, before and after your purchase.

Size Exchange- At Shanzandnikz, we confirm your size before dispatching any product. However, if the customer still has any size issue with the product later, then he/she needs to mail us within 48 hrs from the date of delivery of the parcel. The customer will have to courier the product in good condition on the company address and also pay 200 rs for the exchange ( re-shipping fee).

  • Exchange is allowed on size issues only.

  • Exchange will not be issued on product exchange.

  • All purchases made on offers and discounts are non exchangeable.

  • Return : We don’t take returns on items sold once.

  • Damaged/Wrong Delivery: If it’s a damaged/defective product, incorrect item sent, we will replace the product with the next fastest possible courier facility and also arrange for reverse pick up facility from our side.

When Exchange is not accepted?

  • Exchange not accepted due to color Difference. 10 % Colour difference might be there due to screen resolution and lights.

  • Exchanges are not accepted if Customer does not like the material or colour of the product order. As we use the best quality material in the market and all product details are mentioned in the Product description. We would suggest you please read all the details before placing the order.

  • Exchanges are not accepted if the piece is specially customised of the customer.

CANCELLATIONS /REFUND-

  • No, you can’t cancel the parcel once the order has been placed. Also , no refund will be provided once order is placed.
Shanz & Nikz

Shanz & Nikz
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Shanz & Nikz
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